Executive Assistant Training: Embrace Change

Duncan Leadership Institute was created in response to a growing demand in the New World for executive-level training for Executive Management Assistants. Our 26 years of working with CEOs and senior executives in diverse industries has provided us with the relevant data for designing our training curriculum. Sessions, designed for small groups of mid-to-senior-level assistants, promote on-the-job effectiveness by providing information, practice and tools on the newly defined criteria required for today's Executive Management Assistant.

From executives’ perspective, “time is the most precious commodity, and the work ethic is disappearing;” thus, “training is vital in work habits to save executives’ time, in team building, and ethical workplace behavior in order to integrate performance standards and ethical guidelines to decision-making.”

Our curriculum includes critical thinking, the art of communication and conflict management, self-management, team building, strategic thinking, professional responsibility, management and leadership skills. Our teaching style is fully collaborative.

Your staff will improve the company’s overall performance by strengthening:

  • The key aspects of performance necessary to meet executives’ expectations
  • The imperative of ethics in the workplace
  • Leadership and team-building to promote effectiveness and accountability
  • Informed decision-making to manage risk in the face of uncertainty
  • Project planning to achieve effective and flawless execution
Specifically, participants learn to:
  • Appreciate the importance of creating a respectful workplace climate
  • Recognize their own and others’ conflict style and its impact on individual and team performance
  • Think strategically by moving beyond execution of tasks to solve larger, more complex problems from an organizational perspective

Our training programs are designed to allow for modular flexibility to meet the needs of our clients and participants. We ensure that the training and development initiatives you select align with your organizational goals and culture, thereby creating training solutions that are specific to your needs.

Clients can select from either individual courses held throughout the year, or take advantage of our expertise in designing tailored solutions.

For more information, please contact The Duncan Group at